Privacy Policy for Wildrobin Casino

Effective Date: 1 March 2026

Welcome to Wildrobin Casino. Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data Controller

Wildrobin Casino ("we", "us", or "our") is the data controller responsible for your personal data. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Wildrobin Casino Ltd, 123 Casino Street, London, UK, WC1N 3AX

2. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, telephone number.
Account Data: username, password, and other registration details.
Financial Data: payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect your personal data through various methods, including:

When you register an account or update your details on our website.
When you make deposits, withdrawals, or play games on our platform.
Through cookies and similar tracking technologies (see our Cookie Policy for more details).
When you communicate with us via email, chat, or phone.

4. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage your account and access to our services.
To process your deposits, withdrawals, and other transactions.
To verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and age verification checks.
To improve our website, products, and services.
To communicate with you, including sending you important updates, promotional offers, and marketing communications (where you have consented).
To prevent fraud, abuse, and other illegal activities.
To comply with legal obligations and enforce our terms and conditions.

5. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on the following legal grounds:

Performance of a contract: to provide our services and fulfill our contractual obligations to you.
Legal obligation: to comply with laws and regulations.
Consent: where you have given us permission, such as for marketing communications.
Legitimate interests: for purposes such as fraud prevention, security, and improving our services, provided these do not override your rights.

6. Sharing Your Information

We may share your personal data with:

Service providers and partners who assist us in operating our business (e.g., payment processors, identity verification services, IT providers).
Regulatory and law enforcement authorities as required by law or to protect our legal rights.
Affiliated companies within the Wildrobin group.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

10. Your Rights

You have the following rights under UK GDPR regarding your personal data:

The right to access your personal data.
The right to rectify inaccurate or incomplete data.
The right to erasure (to be forgotten) in certain circumstances.
The right to restrict processing.
The right to data portability.
The right to object to processing, including for direct marketing purposes.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

To exercise your rights, please contact us at [email protected].

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. For detailed information, please see our Cookie Policy.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: [email protected]
Address: Wildrobin Casino Ltd, 123 Casino Street, London, UK, WC1N 3AX